How it Works

Virtually Painless

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Choose an instant consultation, or schedule one for later.

With either option, we ask you to provide some information and medical history. This information will be kept private and secure, and only reviewed by your consulting dentist to make their best recommendations and advice.

Make Payment

After you submit your payment, you will be automatically forwarded to the consultation room, where a doctor will join you. This typically only takes a few minutes.


Once the doctor joins the chat, you may be asked to verify your identity, and then the doctor will look at the information you’ve provided. Once they have reviewed your file, they can answer any questions you may have, or help provide information or guidance for your dental care.

A VirtuVisit consultation allows you to text message, audio call, or video chat with your consulting dentist.

You’ll also be able to share images, x-rays, or anything else in our secure and private consultation chat room. Our platform is HIPAA compliant, and your conversation and personal information will always be kept secure and confidential.

Referral to a local dentist

If you need to be referred to a dentist or dental specialist, the doctor or live chat operator may assist you in finding an appointment right away.

We will send a follow up email a week later to make sure you were able to resolve your issue.